SUPPORT / FAQ

More playing.
Fewer questions.

Answers about installation, accounts and games. If you need a hand, support is here.

01 / CONTACT

Contact support

Include your device, app version, steps and error message. Help us reproduce the issue without sharing sensitive data.

support@21life.win ↗
02 / COMMUNITY

Report or suggest

Bugs and suggestions are collected in GitHub issues. Reports are public: remove personal data from screenshots.

Open the issues →
FREQUENTLY ASKED QUESTIONS

Before you ask.

Is 21Life an official Magic app?

No. It is an independent, unofficial fan project and is not approved, sponsored by or affiliated with Wizards of the Coast.

Does every player need an account?

Guests can join a table without an account. An account is required to access the playgroup and personal shared data.

Can I use the same account on web and Android?

Yes. Both versions use the same hosted data service. A connection is required for sync.

Does it work without internet?

Recovery protects interrupted active games, but accounts, shared history, imports and sync require a connection. Not all features are available offline.

How do I update the Android app?

Use Obtainium with the 21Life GitHub address, or download the APK from official releases. Keep the same edition when updating.

Is it available on iPhone or iPad?

You can use the web app in your browser. There is no Apple store version; any unsigned IPA requires advanced installation and specific compatibility.

How do I delete my account and data?

Permanently delete your account in the app Settings. See the section below or contact support if you cannot sign in. Never send passwords or tokens when contacting support.

PRIVACY & TERMS

Clarity about your data.

The app’s policies are available on its official pages. This presentation site has no registration forms, analytics or third-party trackers. Your language choice is reflected in the page address.

Account deletion

Open the app Settings to permanently delete your account. If you cannot sign in, contact support@21life.win. See the privacy policy for data retention and handling.